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Buildzoom

Buildzoom

www.buildzoom.com
What is your customer experience with Buildzoom?

Buildzoom Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Buildzoom has a 1.1 star rating from 29 reviews; consumers are mostly dissatisfied with service, billing, and data accuracy.

Positive Feedback

Some users note the site is useful for contractor listings, though few pros are cited and positive reports are rare.

Negative Feedback / Risk Areas

  • Frequent Buildzoom customer complaints cite poor customer service and unresponsiveness.
  • Reports of incorrect listings, identity theft, and damaged business reputations are common.
  • Issues with billing, refunds, and subscription accounts being hard to cancel recur.

Key Takeaways for Future Customers

  • Research Buildzoom reviews and verify contractors independently before paying.
  • Document communications and watch for unexpected charges; confirm refund and membership terms.
View full overview ›

Media from reviews

Trouble accessing project in buildzoom
Buildzoom - Address changeBuildzoom - High-pressure tactics and intimidation
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Show reviews that mention
phone number owner information phone number attention matter construction zoom customer
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Dion K Tvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Building Zoom's customer service has been unsatisfactory. I requested a manager contact me, and they did so four days later, subsequent to a charge of $2800 being processed. I have yet to receive a re

Building Zoom's customer service has been unsatisfactory. I requested a manager to contact me, and they did so four days later but did not resolve the matter as I was, subsequent to a charge of $2800 being processed.

I have yet to receive a response from anyone from their team. The customer service experience with Zoom has been unsatisfactory. A request for a manager callback was fulfilled four days later; however, the issue remained unresolved, particularly concerning a $2800 charge that had already been processed.

As of now, no further communication has been received from their team. It has been two weeks since my last email to them.

View full review
Loss:
$2800

Preferred solution: Full refund

1 comment
Guest

BZ=fraud

marhana s
map-marker Paramus, New Jersey

Trouble accessing project in buildzoom

Trouble accessing project in buildzoom

My only project with BuildZoom is finished and closed. I received notice for a new project and am now having trouble contacting the prospective client, since BuildZoom is asking me to fill out a page with a prior contract which I already did.

No one is answering phone calls; I can't contact the new customer. I'm an architect.

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Anonymous
map-marker Peyton, Colorado

The Worst

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My full name was used as an owner of a listed contracting company. Private information was displayed and used.

They indicated that everything was verified and it's not. I would like to know what cockroach is doing this.

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Gregory P Asc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rocklin, California

This company is listing false information about my company

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Sunset construction is listed twice as one of your service providers. One of them is using my information but providing a different license number and phone number. I want that listing removed.

View full review

User's recommendation: License number 947679 is not SUNSET Construction.

1 comment
Guest

My experience with BZ is that they are a predatory company that partners with shady contractors. Their rating system is a joke and I believe they remove negative reviews to appease paying contractors as well as post fraudulent positive reviews - many of these reviews are really brief or seem to be written by a non-English speaker.

Kim M Auq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Missouri Valley, Iowa

Kevin Mann is no longer in construction business. Remove this ad

Kevin Mann is no longer in the construction business. Remove this ad.

Do not call this number. Not certain how this got posted.

View full review

Preferred solution: Ad removed

Anonymous
map-marker Dallas, Texas

Need a salesperson for pros

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They reached out with a job offer, when I tried to reply via phone or email or through their portal, no one responded.

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Charles a Qis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to take wrong number off zoom

There is fraud on my company name and I need my phone number and company address corrected they even have the stupidity to put another address that my company is located at

View full review
Loss:
$50
Pros:
  • Great site
Cons:
  • Fraud from other contractors using my company name
1 comment
Guest

Good luck. My experience with BZ is that they are all about high pressure sales and no service.

I don’t believe legitimate contractors would partner with BZ, so many complaints about them on various platforms and customer service is horrible. BZ removed my critical review and has done so with many others.

Other review sites like Trustpilot and Sitejabber remove reviews in my experience and post glowing reviews to “bury” and buoy the effect of negative ones. Trusting a company that is supposed to “rate” businesses and ending up with a *** contractor that did work he wasn’t licensed to do sealed the deal for me that BZ is not a legitimate company.

Ellard Dnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Remove slanderous review

A customer of mine, Gil Graham has been writing slanderous reviews on Build Zoom about my company. He didn't even use your platform to find my company.

Please remove that slanderous review! I can be reached at 978-761-**** or artypga@***.com

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Anonymous

Looking for job

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Perfect company for contractors..{{Redacted}}

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Keylin Txs

Contract

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Consumer law policies, subscription accounts should be easily deactivated. Buildzoom charges regardless if you receive construction leads. Would not recommend this company

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DUSTIN H Ohv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Report suspicious contractor

I have a question about somebody using my license number. On your website it has a different company using my license number.

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Elroy H Rya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop advertising false information about me

You are damaging my reputation. Stop doing this.

Stop doing this *** about me.

This is damaging. You're so wrong.

View full review
Loss:
$100000

Preferred solution: Apology

Rick H Qoc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buildzoom.com

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You have some one else named Troy listed as an owner of Hands on Flooring along with myself He is not even employed with me and I am sole owner. You also have his phone number listed instead of mine.

Please Rectify the Situation.

Thank you for your attention to this matter. Richard Hand

View full review

User's recommendation: Don't advertise with this company. Customer service is terrible.

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Rick H Qoc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buildzoom.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You have some one else named Troy listed as an owner of Hands on Flooring along with myself. He is not even employed with me and I am sole owner.

You also have his phone number listed instead of mine. Please Rectify the Situation.

Thank you for your attention to this matter. Richard Hand

View full review

User's recommendation: Do not advertise with this company.

Richard H Ahr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Another person listed as an owner of my business

Updated by user Apr 12, 2025

Disappointed

Original review Apr 11, 2025

Builzoom shows another person listed as an owner with me for my company. Chat and phone calls yield no answers.

View full review

Preferred solution: The other person's name removed from my business

Anonymous
map-marker San Carlos, California

Cancel

the reason I don't want advertising is because at the time I registered wasn't given the option to specify the type of work I do. I am sub contractor for underground pipes , and have been called to do drywall work ,also at the moment I m not ready to do big jobs maybe in the future that s why I don't want mi information to continue appearing on your website . thank you.

View full review

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